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Deliveries & Minimum Order

At the moment we only deliver in certain areas of the UK - from our head office in Bristol, down to sunny Cornwall and all the way up to the busy city of Birmingham.

However if you are not located in any of those areas but still wish to order, then please do not hesitate to contact us.

 

SWANSEA, CARDIFF, THE VALLEYS, NEWPORT, BRISTOL, BATH, SOMERSET, CHIPPENHAM, BIRMINGHAM, SWINDON, READING, OXFORDSHIRE, PLYMOUTH, WEYMOUTH, PORTSMOUTH, CORNWALL and all surrounding areas. 

 

Mercanti provides an inclusive delivery service directly to your business subject to a minimum order of £100(excl VAT) in Bristol and £150 outside of Bristol and in accordance with Mercanti's delivery schedule. 

The customer must ensure that staff are available to receive a delivery during their agreed delivery day. Please note we cannot guarantee a timeslot due to unforeseen circumstances such as traffic, accidents enroute, weather, vehicle faults etc. Upon request we can contact you to inform you before your delivery arrives.

Deliveries must be checked at the time of delivery in the presence of a driver. The customer must sign the delivery note/invoice by way of acceptance of the goods and must document any shortcomings.

Acceptance of Orders

Your order is accepted and payment is taken at the point of dispatch. All orders are subject to availability and products that are out of stock at the point of dispatch will not be charged. Your invoice/delivery note will be attached to your delivery, or sent via email upon request. 

 

Maximum Order Quantities

Please note Mercanti may limit the quantity of goods supplied to any one customer.

Prices

All prices are subject to the price ruling at point of purchase but may be subject to revision at any point. Any offers or promotions are subject to availability and may be withdrawn at any time. 

Catch Weight Prices

When ordering products priced ‘per kg’, prices are subject to the actual weight of these items and your order will be adjusted on your final invoice.

Returns & Claims

All Goods must be examined on delivery. Any loss/damage must be recorded on the delivery note, both carriers and the office advised in writing or by telephone within 2 working days. Our Accounts department will issue a credit note as soon as possible. If any payment is due please do not deduct the expected amount until the credit note is issued and received by yourself.

Ordering Online 

Ordering with Mercanti is made easy

Simply log in and start filling your basket. Once you have finished your shopping, head to check out and follow the secure payment process.

Your personal information and private details are safe and are not stored by our company.